Terms and Conditions
Refund Policy
By using this website, you agree to follow these Terms of Use.
If you do not agree with any part of these terms, please do not use this website or make a purchase.
Services
This website allows visitors to:
Learn about my books, events, exhibitions and writing projects.
Purchase signed copies of my books directly from me.
Contact me for events or enquiries.
Purchases
By placing an order, you hereby acknowledge and agree to the following terms:
All information provided by you must be accurate and complete.
You confirm that you are over the age of 18, or that you possess the necessary permission from a parent or guardian to make a purchase.
Payments are processed securely through reputable third-party providers, including but not limited to Stripe, bank transfer, or Apple Pay. Please note that we do not retain your complete card details.
Upon confirmation of your order, you will receive an email acknowledgment.
All copies are dispatched directly by the author, typically within the timeframe specified at checkout.
Shipping
All orders are dispatched from Angus, Scotland.
Delivery times may vary based on the recipient's location and the services provided by Royal Mail.
Please note that I cannot be held accountable for delays resulting from postal strikes, customs procedures, or courier errors; however, I will make every effort to address any issues that may arise.
Discounted shipping rates may be applicable for larger orders, as indicated on the website.
Returns and Refunds
Returns are accepted exclusively in the event that an item is received damaged or is incorrect.
We kindly request that you contact info@cbspoetrybooks.co.uk within 14 days of delivery, providing your order number and any relevant photographs.
Refunds or replacements will be processed on a case-by-case basis, ensuring that each situation is addressed with the utmost care and professionalism.
Intellectual Property
All content contained within this website, including but not limited to text, book descriptions, logos, and images, constitutes the intellectual property of C Black.
Unauthorized copying, reproduction, distribution, or use of any content is strictly prohibited without prior written consent.
Use of Website
By using this site, you hereby agree to the following terms:
1. You shall not utilize the site for any unlawful purposes or to inflict harm upon others.
2. You shall refrain from any attempts to hack, damage, or disrupt the functionality of the website.
3. You shall not post or transmit any material that is offensive, defamatory, or infringes upon the rights of others.
4. The site administrator reserves the right to restrict or terminate access to the site should any misuse be detected.
External Links, Limitation of Liability, and Governing Law
This website may contain links to partner sites, event organizers, or retailers.
I hereby disclaim any responsibility for the content or reliability of any external websites.
While I exercise due diligence to ensure accuracy, I cannot guarantee that this website will consistently be free from errors or interruptions.
To the fullest extent permitted by law, I shall not be liable for any indirect or consequential losses arising from the use of this site or its content.
These Terms are governed by Scottish law, and any disputes shall be adjudicated in the courts of Scotland.
Changes to Terms
These Terms may be updated periodically to incorporate new services, comply with legal requirements, or reflect enhancements.
The most recent version will be available on this page, with the updated date prominently displayed at the top.